NOVAKU

Delete Your Account

Effective date: 06 June 2026 · Version 2.1.0

Follow the instructions below for your NOVAKU app to delete your account and associated data.

Jump to: NOVAKU: History  |  Fan Mosaic  |  Novaku Flag Quiz  |  Stackborne

NOVAKU: History

NOVAKU: History

Step-by-step: Delete all local progress

  1. Open NOVAKU: History on your device.
  2. Tap Profile (bottom navigation, rightmost icon).
  3. Tap Reset all progress.
  4. Confirm the action. All local quiz scores, XP, streaks, badges, and achievements are immediately deleted from your device.

Step-by-step: Sign out and remove account from device

  1. Open NOVAKU: History on your device.
  2. Tap Profile.
  3. Tap Sign Out. Your email address, profile data, and session are removed from the device.

Request permanent cloud data deletion

Signing out removes your data from your device, but your data may still be stored in our cloud database (Supabase). To permanently delete your cloud data:

  1. Send an email to novakuapp@gmail.com with the subject line: "Data Deletion Request — NOVAKU: History".
  2. Include the email address associated with your account.
  3. We will process your request and permanently delete your data within 30 days.

What gets deleted

Fan Mosaic

Fan Mosaic

Step-by-step: Delete your account and photo

  1. Open Fan Mosaic on your device.
  2. Tap Profile (bottom navigation, rightmost icon).
  3. Tap Delete Account.
  4. Confirm the action in the dialog.

What happens immediately

Important: Mosaic regeneration

Your photo may continue to appear in previously generated mosaic images (composite JPEGs) until the next scheduled regeneration cycle. Mosaics are regenerated daily at approximately 02:00 UTC. After that cycle completes, your photo will no longer appear in any mosaic.

This is a technical limitation of composite image generation: previously rendered mosaics cannot be retroactively modified. However, your photo is fully removed from storage and will not appear in any future regeneration.

Request permanent cloud data deletion

If you want to confirm permanent deletion of your cloud data, or if you are unable to use the in-app deletion flow:

  1. Send an email to novakuapp@gmail.com with subject: "Data Deletion Request — Fan Mosaic".
  2. Include the email address or display name associated with your account.
  3. We will confirm deletion within 30 days.

What gets deleted

Novaku Flag Quiz

Novaku Flag Quiz

The current version of Novaku Flag Quiz has no accounts: your progress is stored only on your device and is not sent to our servers. See the Flag Quiz privacy policy (ES).

Delete all data stored by the app

  1. Open Android Settings → Apps → Novaku Flag Quiz.
  2. Tap Storage → Clear data, or simply uninstall the app.

This permanently removes your lessons, stars, XP, hearts, streaks, daily challenges, review progress and settings.

Pro purchases and subscriptions

Uninstalling or clearing data does not cancel a subscription. If you have an active NOVAKU Pro annual subscription, cancel it in Google Play:

  1. Open the Google Play Store app.
  2. Tap your profile icon, then Payments & subscriptions → Subscriptions.
  3. Find Novaku Flag Quiz or NOVAKU Pro and tap Cancel subscription.

Lifetime purchases stay linked to your Google Play account and can be restored after reinstalling. For refunds, contact novakuapp@gmail.com within the Play Store's refund window.

Request deletion of other records by email

Some data is held by our service providers (purchase records at RevenueCat, crash reports at Sentry). Earlier test versions of the app also created an anonymous account on our servers. To delete any of it:

  1. Send an email to novakuapp@gmail.com with subject: "Data Deletion Request — Novaku Flag Quiz".
  2. Include what helps us find your data: the purchase order number (GPA.…) from your Google Play receipt, the email you used if you signed in to a test version, or the approximate date you started playing and your device model.
  3. We will delete your data within 30 days, as required by GDPR Art. 17. Crash reports are deleted automatically after at most 90 days.

Records we must keep for accounting or tax reasons are kept only for the legally required period.

Stackborne

Stackborne

Stackborne has no accounts: your records, the zones you have reached and your settings are stored only on your device and are never sent to our servers. See the Stackborne privacy policy (ES).

Delete all data stored by the app

  1. Open Android Settings → Apps → Stackborne.
  2. Tap Storage → Clear data, or simply uninstall the app.

This permanently removes your records (Ascent and Classic), the zones you have reached, your settings and your ad-consent choices on this device.

Advertising data (Google AdMob)

Ads are served by Google AdMob, which receives your advertising ID, IP address and ad interactions under Google's own retention rules. You can reset or delete your advertising ID at any time in Android Settings → Google → Ads, and change your consent choice inside the game in Settings → Privacy options.

The "No Ads" purchase

The one-time "No Ads" pack stays linked to your Google Play account and can be restored after reinstalling (Settings → Restore purchases). For refunds, contact novakuapp@gmail.com within the Play Store's refund window.

Request deletion of other records by email

Purchase records are held by our service provider RevenueCat, linked only to a random anonymous ID. To delete them:

  1. Send an email to novakuapp@gmail.com with subject: "Data Deletion Request — Stackborne".
  2. Include the purchase order number (GPA.…) from your Google Play receipt, so we can find your records.
  3. We will delete your data within 30 days, as required by GDPR Art. 17. Deleting purchase records means the "No Ads" pack can no longer be restored.

Records we must keep for accounting or tax reasons are kept only for the legally required period.

Need help? Contact us at novakuapp@gmail.com — we aim to respond within 30 days.